Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Tue Jun 21 23:00:00 2016
End: Wed Jun 22 00:30:00 2016
Broadband customers may be disconnected from and unable to reconnect to the internet for up to 15 minutes during the maintenance window. Affected customers will be unable to access websites and check email. Please be aware that Netphone customers may be unable to place or receive calls.
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Waymouth (SA) Planned Works
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WDSL customers offline in Coonarie Hill, Mount Pleasant and North Marion Bay
Services: Wireless DSL
Areas: SA
Start: Tue Jun 21 11:33:00 2016
End: TBA
Wireless DSL customers in Coonarie Hill, Mount Pleasant and North Marion Bay may be disconnected from the internet. Impacted customers will also be unable to access emails or use Netphone services. Engineers are working to restore services as soon as possible.
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Planned Maintenance - South Australia
Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Wed Jun 29 04:30:00 2016
End: Wed Jun 29 05:45:00 2016
Some Broadband customers in South Australia may be disconnected from and unable to reconnect to the internet during the maintenance window. Affected customers will be unable to access websites and check email. Please be aware that Netphone customers may be unable to place or receive calls.
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Planned Maintenance - Western Australia
Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Tue Jul 19 01:30:00 2016
End: Tue Jul 19 07:45:00 2016
On-net ADSL customers in Applecross, Balcatta, Bulwer, Doubleview, Kelmscott, Landsdale, Maylands, Morley, Mount Hawthorn, Pier, South Perth, Victoria Park and Wellington may be disconnected from and unable to reconnect to the internet for up to 15 minutes during the outage window. Affected customers will be unable to access websites and check email. Please be aware Netphone customers may be unable to place or receive calls.
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Fetch TV Channels Intermittently Unavailable
Services: FetchTV
Areas: AU
Start: Fri Jun 24 21:54:00 2016
End: TBA
Customers may see 'Channel Unavailable, Check internet connection', when trying to view channels.
Engineers are currently investigating and there is currently no ETR.
UPDATE: 25/06/2016 04:45 ACST:
During peak hours customers may see 'Channel Unavailable, Check internet connection', when trying to view channels.
Engineers continue to investigate the cause.
UPDATE: 25/06/2016 10:30 ACST:
Engineers have made few configuration changes and monitoring Performance for the Fetch IPTV Content.
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Unplanned Outage - ADSL - SA - Edwardstown
Services: Home DSL, Business DSL
Areas: SA
Start: Mon Jul 18 18:19:00 2016
End: TBA
Some ADSL customers connected to the Edwardstown exchange in SA have been disconnected from the internet. Engineers are working to restore services as soon as possible however there is no ETR at this stage. Updates will be provided as soon as they are available.
Update 07:45pm ACST:
Remote Hands have been organized to investigate.
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Planned Works - Norwood (SA)
Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Tue Jul 26 04:30:00 2016
End: Tue Jul 26 06:00:00 2016
On-net ADSL customers in Norwood, SA may be disconnected from and unable to reconnect to the internet for up to 15 minutes during the outage window. Affected customers will be unable to access websites and check email. Please be aware Netphone customers may be unable to place or receive calls.
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Planned Maintenance - South Australia
Services: Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, NBN, FTTH Telephony, FTTH Broadband, FibrePhone, FetchTV
Areas: SA
Start: Tue Jul 26 03:30:00 2016
End: Tue Jul 26 04:30:00 2016
Broadband customers may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware that NodePhone and Enhanced Fibre Phone customers may be unable to place or receive calls.
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Planned Maintenance - SA - ADSL, NBN, WDSL
Services: Home DSL, Business DSL, Wireless DSL, NBN
Areas: SA
Start: Tue Jul 26 00:01:00 2016
End: Tue Jul 26 06:00:00 2016
On-net ADSL, NBN and WDSL customers in the following areas may be disconnected from the internet for up to 1 hour during this period:
Port Augusta
Yorke Peninsula
Ardrossan
Arthurton
Brentwood
Coonarie Hill
Edithburgh
Minlaton
Maitland
Mount Pleasant
Mount Rat
North Marion Bay
Yorketown
Pine Point
Port Clinton
Port Vincent
Port Victoria
Stansbury
Warooka
Weetulta
Yuruga
Affected customers will be unable to access websites and check email. Please be aware Netphone customers may be unable to place or receive calls.
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Intemittent issues in loading Internode website and My Internode
Services: Online Tools
Areas: AU
Start: Wed Jul 20 17:08:00 2016
End: TBA
Some customers may be getting intermittent errors while loading internode website and logging into My internode.
Engineers are currently investigating.
UPDATE: 20/07/2016 20:00 ACST:
Engineers have identified the issue and are currently working to restore the services as soon as possible.
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Planned Maintenance - South Australia
Services: Home DSL, Business DSL, Wireless DSL, NBN, NodePhone
Areas: SA
Start: Fri Jul 22 04:00:00 2016
End: Fri Jul 22 05:00:00 2016
Engineers will be performing scheduled hardware upgrades. Some customers in South Australia may be disconnected from and unable to reconnect to the internet multiple times during the maintenance window. Affected customers will be unable to access websites and check email. Please be aware Netphone and Fibre Phone customers may be unable to place or receive calls.
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Planned Maintenance in Mount Gambier (SA)
Services: Home DSL, Business DSL, Extreme SHDSL, Internode Business Connect
Areas: SA
Start: Fri Jul 22 01:30:00 2016
End: Fri Jul 22 05:45:00 2016
Engineers will be performing scheduled Maintenance. Some customers in Mount Gambier in South Australia may be disconnected from and unable to reconnect to the internet multiple times during the maintenance window.
Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
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Telstra Calls To/From Mount Gambier (SA) - Failing
Services: Agile Voice
Areas: SA
Start: Fri Jul 22 12:00:00 2016
End: TBA
Please be aware some Telstra Calls To/From Mount Gambier (SA) may fail. Customers may experience a busy tone and/or a call connect error.
Engineers are investigating.
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Planned Maintenance - Online Customer Webtools
Services: Webmail, SMTP, POP3, IMAP, Personal Webhosting, Corporate Webhosting, Online Tools
Areas: AU
Start: Tue Jul 26 00:00:00 2016
End: Tue Jul 26 04:15:00 2016
The Internode Customer Webtools and E-Mail will be unavailable during the window above whilst maintenance is performed.
Affected Tools:
- Enquire about the status of your account.
- Payment of an Internode invoice.
- Change method of invoice payment or delivery.
- View your usage statistics.
- Change DSLAM line profile (Extreme ADSL plans only).
- Enable/disable network port filtering.
- List your currently logged in session(s).
- Mailbox Manager.
- Purchase Data Blocks. Email
- Webhosting
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Planned Maintenance - Minlaton
Services: Wireless DSL, NodePhone
Areas: SA
Start: Thu Aug 4 04:30:00 2016
End: Thu Aug 4 15:00:00 2016
Wireless DSL customers int the Minlaton area may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware NodePhone customers may be unable to place or receive calls.
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Planned Maintenance - Weetulta
Services: Wireless DSL, NodePhone
Areas: SA
Start: Mon Aug 8 06:00:00 2016
End: Mon Aug 8 14:30:00 2016
Wireless DSL customers in the Weetulta area may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware NodePhone customers may be unable to place or receive calls.
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Planned Maintenance - Croydon (SA)
Services: SHDSL, Home DSL, Business DSL, Extreme SHDSL
Areas: SA
Start: Sun Aug 7 10:30:00 2016
End: Sun Aug 7 18:30:00 2016
Due to planned maintenance DSL customers in the area of Croydon (SA) may be disconnected from and unable to reconnect to the internet for up to 8 hours during the maintenance window. Affected customers will be unable to access websites and check email.
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Online Customer Webtools Unavailable
Services: Online Tools
Areas: AU
Start: Tue Aug 9 00:00:00 2016
End: Tue Aug 9 00:15:00 2016
Some Internode Customer Webtools will be unavailable during the window above whilst maintenance is performed.
Affected Tools:
Nodemonitor web console,
- statistics collection will not be affected.
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ADSL customers Stirling, SA intermittent Errors
Services: Home DSL, Business DSL, SOHO DSL, Wireless DSL
Areas: SA
Start: Mon Aug 1 16:22:00 2016
End: TBA
Some customers in Stirling, SA may experience intermittent issues when browsing the internet. Engineers are investigating and there is no ETR yet. Updates will be provided as they come to hand
UPDATE: 02/08/2016 09:00 ACDT:
Remote hands performed repair works. Services have been restored and this issue is now resolved.
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Planned Maintenance - SA
Services: NodePhone, Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Wed Aug 10 07:30:00 2016
End: Wed Aug 10 16:00:00 2016
ADSL customers in following areas of (SA) may be unable to connect to the Internet during the maintenance window. Impacted customers will also be unable to access emails or use NodePhone services.
Pinnaroo,
Lameroo,
One Tree Hill
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