Services: Radio Network, Wireless DSL
Areas: SA
Start: Wed Aug 31 04:30:00 2016
End: Wed Aug 31 13:30:00 2016
Due to planned maintenance by Enginners Regional WiMax, Canopy and DSLAM customers in Tintinara, East Culburra and Tawnta Downs will be offline during the outage window.
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Planned maintenance in Reginal SA
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Some BizPhone customers will be unable to make changes to their services.
Services: FibrePhone, Telephony - NodeLine, NodePhone, NodeMobile Voice
Areas: AU
Start: Thu Sep 1 09:10:00 2016
End: Thu Sep 1 13:20:00 2016
Some BizPhone customers will be unable to make changes to their services.
Customers will be presented with a log in error when trying to manage their BizPhone services.
Our Engineers are currently investigating the cause.
UPDATE 01/09/2016 14:51 ACST:
Engineers have restored access to service modifications for BizPhone customers.
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Some customers in Croydon (SA) Offline
Services: Business DSL, NodePhone, Home DSL
Areas: SA
Start: Sat Sep 3 07:50:00 2016
End: TBA
On-net customers in Croydon (SA) may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware that Nodephone customers may be unable to place or receive calls.
Our network partner has advised they are completing planned upgrades.
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NBN Planned maintenance ACT, SA
Services: NBN, NodePhone, FibrePhone
Areas: SA, ACT
Start: Thu Sep 15 23:00:00 2016
End: Fri Sep 16 06:00:00 2016
NBN customers in the ACT and SA may be unable to connect to the Internet for up to 5 minutes during the maintenance window. Impacted customers will also be unable to access emails, NodePhone or Enhanced Fibre Phone services.
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NBN Planned maintenance NSW, SA, VIC, WA, QLD
Services: NBN, NodePhone, FibrePhone
Areas: WA, SA, VIC, NSW, QLD
Start: Thu Sep 15 22:30:00 2016
End: Fri Sep 16 05:30:00 2016
NBN customers in NSW, VIC, QLD, SA and WA may be unable to connect to the Internet for up to 15 Minutes during the maintenance window. Impacted customers will also be unable to access emails, Netphone or Enhanced Fibre Phone services.
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Some customers in Weetulta (SA) will be offline
Services: Wireless DSL, Radio Network
Areas: SA
Start: Wed Sep 21 07:30:00 2016
End: Wed Sep 21 16:00:00 2016
On-net ADSL, WiMax and Canopy customers in Weetulta (SA) may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Node phone customers may be unable to place or receive calls.
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Planned maintenace in Elizabeth, SA
Services: Home DSL, Business DSL, SOHO DSL, NBN
Areas: SA
Start: Tue Sep 20 02:00:00 2016
End: Tue Sep 20 06:00:00 2016
Due to planned works by our network partner, customers in Elizabeth, SA may be disconnected from and unable to reconnect to internet.
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Some customers in Minlaton (SA) will be offline
Services: Radio Network
Areas: SA
Start: Thu Sep 22 07:30:00 2016
End: Thu Sep 22 16:00:00 2016
Some on-net ADSL, WiMax and Canopy customers in Minlaton (SA) may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
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Customers offline in SA
Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Wed Sep 21 19:30:00 2016
End: Thu Sep 22 21:30:00 2016
Some customers in South Australia may be disconnected from and unable to reconnect to internet.
Engineers are currently investigating.
UPDATE:
Services have now been restored. Affected customers may need to power-cycle their equipment to reconnect.
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Planned Maintenance for MEL, SYD and ADL
Services: Home DSL, Business DSL, SOHO DSL, Wireless DSL
Areas: SA, VIC, NSW
Start: Wed Sep 28 23:30:00 2016
End: Thu Sep 29 05:30:00 2016
Some Customers in Melbourne, Sydney and Adelaide may experience Slow speeds when browsing the internet during the maintenance window.
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Slow international speeds
Services: Home DSL, Business DSL, SOHO DSL, NBN
Areas: AU
Start: Tue Sep 27 19:30:00 2016
End: Tue Sep 27 20:30:00 2016
Due to planned maintenance by network partner, customers may experience higher than usual latency to some Asian international destinations.
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Some Customers in NSW, VIC and SA offline
Services: Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, NodePhone
Areas: SA, VIC, NSW
Start: Fri Sep 23 21:00:00 2016
End: TBA
Some customers in NSW, VIC and SA may have been disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware that Nodephone customers may be unable to place or receive calls.
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Some Off-Net ADSL customers in NSW, VIC & SA Offline
Services: Home DSL, Business DSL, SOHO DSL
Areas: SA, VIC, NSW
Start: Thu Sep 22 16:04:00 2016
End: TBA
Some Off-Net ADSL customers in SA, VIC and NSW may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email.
Please be aware Nodephone customers may be unable to place or receive calls.
Engineers are working to restore services.
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Outage in Peake & Moorlands (SA)
Services: Wireless DSL
Areas: SA
Start: Mon Sep 26 04:15:00 2016
End: TBA
Some wireless customers in Peake and Moorlands in South Australia may be disconnected from and unable to reconnect to internet.
We have lost communication to one of our network devices. Engineers are investigating and more updates will be provided once available.
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Some On-Net Customers in Yorke Peninsula Offline
Services: Home DSL, Extreme SHDSL, Business DSL
Areas: SA
Start: Sun Sep 25 18:35:00 2016
End: TBA
We have been advised of current problems within Yorke Peninsula affecting ADSL services.
Customers may be having issues with authentication and/or dataflow. There is no ETA at this stage, technicians are treating this issue as a priority and are working towards resolution. Further updates will be posted as more information comes to hand.
Update:
26/09/2016 4:35am ACST
Our network partner has located a fibre break as the cause. Technicians are currently on site performing repairs however an estimated time of restoration is not yet known.
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Customers in SA disconnected due to Power Outage
Services: SHDSL, Wireless DSL, Business DSL, NBN, Home DSL, Webmail, Extreme SHDSL, SOHO DSL
Areas: SA
Start: Wed Sep 28 16:23:00 2016
End: TBA
Due to extreme weather and wide spread power outages, Customers in South Australia may be disconnected from the Internet. Affected customers will be unable to access websites and check email. Please be aware that Nodephone customers may be unable to place or receive calls.
Please note due to redundant power, Internode datacentres and colo services are not affected. Customers will be able to reconnect once their power is restored.
UPDATE: 29/09/2016 00:00 ACDT:
The majority of customers in South Australia have now reconnected to the Internet. We are continuing to monitor reconnection's as power is restored across South Australia.
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South Australia VCC offline
Services: Unlisted, Telephony - NodeLine, NodePhone
Areas: SA
Start: Wed Sep 28 16:00:00 2016
End: TBA
Due to extreme weather and power outages across South Australia, the Internode call centre is unavailable. If your call is urgent we have routed calls call to other contact centres within our network.
We apologize for any inconvenience.
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Some customer in Edwardstown (SA) offline
Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Wed Sep 28 12:00:00 2016
End: TBA
We have been advised of current problems with the Edwardstown exchange affecting ADSL services. Customers may be having issues with authentication and/or dataflow. There is no ETA at this stage, technicians are treating this issue as a priority and are working towards resolution. Further updates will be posted as more information comes to hand.
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Customers in Henley Beach in SA are disconnected
Services: Home DSL, Business DSL
Areas: SA
Start: Thu Sep 29 12:30:00 2016
End: TBA
On-net customers may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
A fault has been lodged with our network partner. Updates will be provided when available.
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NBN Planned Maintenance -Modbury, Prospect (SA)
Services: FibrePhone, NBN, NodePhone
Areas: SA
Start: Thu Oct 6 01:00:00 2016
End: Thu Oct 6 06:00:00 2016
NBN customers in Modbury (5MOD) and Prospect (5PRO)(SA) may be unable to connect to the Internet for up to 20 minutes during the maintenance window. Impacted customers will also be unable to access emails, Netphone or Enhanced Fibre Phone services.
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