Services: SOHO DSL, Business DSL, Home DSL, NodePhone
Areas: SA
Start: Mon Dec 12 13:30:00 2016
End: Mon Dec 12 17:00:00 2016
Some customers in Paradise (SA) may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
Engineers are currently investigating.
Update 12/12/2016 5:00:00 pm ACDT:
Remote hands have attended site and restored services.
↧
Some Customers in Paradise (SA) Offline
↧
Some Customers in Port Lincoln (SA) Offline
Services: SOHO DSL, Home DSL, Business DSL, NodePhone
Areas: SA
Start: Mon Dec 12 13:30:00 2016
End: TBA
Some customers in Port Lincoln, SA may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
Engineers are currently investigating.
↧
↧
Planned Maintenance - SA - NBN Wireless - Renmark South
Services: NBN
Areas: SA
Start: Fri Dec 16 18:45:00 2016
End: Mon Dec 19 19:30:00 2016
Our network partner is performing planned maintenance. NBN Fixed Wireless customers in Renmark South (SA) will be disconnected from the internet for extended periods during the maintenance window.
↧
Some Optus Wholesale Customers in SA Offline
Services: Home DSL, Business DSL, NodePhone
Areas: SA
Start: Sat Dec 24 23:45:00 2016
End: TBA
Some Off-net DSL Customers in South Australia may have been disconnected from and unable to reconnect to the Internet.
Affected customers will be unable to access websites and check email. Please be aware Nodephone customers will be unable to place or receive calls.
Engineers are currently investigating. Updates will be provided when available.
↧
Some Customers in St Peters (SA) Offline
Services: NodePhone, Home DSL, Business DSL, Extreme SHDSL
Areas: SA
Start: Wed Dec 28 06:25:00 2016
End: TBA
Some customers in St Peters (SA) may be disconnected from and unable to reconnect to the internet, or experience no data flow. Affected customers will be unable to access websites and check emails. Please be aware that Nodephone customers may be unable to place or receive calls.
We have lost connectivity to a network device.
Engineers are currently investigating.
↧
↧
Some customers in Gawler (SA) offline
Services: Business DSL, Home DSL
Areas: SA
Start: Wed Dec 28 05:57:00 2016
End: TBA
Some customers in Gawler (SA) may be disconnected from and unable to reconnect to the internet, or experience no data flow. Affected customers will be unable to access websites and check emails. Please be aware that Netphone customers may be unable to place or receive calls.
We have lost connectivity to a network device.
Engineers are currently investigating.
↧
Some customers in Port Ausgusta (SA) offline
Services: Business DSL, Home DSL
Areas: SA
Start: Wed Dec 28 01:16:00 2016
End: TBA
Some broadband customers may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Netphone customers may be unable to place or receive calls.
We have lost connectivity to a networking device.
Engineers are currently investigating.
↧
Some NBN customers in Stirling and Port Augusta (SA) disconnected
Services: NBN
Areas: SA
Start: Thu Dec 29 08:47:00 2016
End: TBA
Some NBN customers in Stirling and Port Augusta in South Australia are currently disconnected from the internet. Affected customers will be unable to access websites and check emails. Please be aware that Nodephone customers may be unable to place or receive calls.
A fault has been raised with our network partner.
↧
Some WDSL Customers in Pine Point (SA) Offline
Services: Wireless DSL
Areas: SA
Start: Wed Dec 28 00:02:00 2016
End: TBA
Please note, some WDSL customers in Pine Point (SA) may disconnected and unable to connect to the Internet.
Engineers are working to restore services and resolve this issue as soon as possible.
More updates will be provided when available.
↧
↧
Planned Works - Multiple Regional Areas SA
Services: Home DSL, Business DSL, Wireless DSL, NodePhone
Areas: SA
Start: Fri Jan 20 05:00:00 2017
End: Fri Jan 20 06:00:00 2017
On-net ADSL customers in the area of Murray Bridge and surrounds in SA may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
↧
South Australia Severe Weather
Services: Home DSL, Business DSL, SOHO DSL, NBN
Areas: SA
Start: Thu Jan 19 21:00:00 2017
End: TBA
Severe weather has caused multiple power outages across South Australia.
Once power has returned customers may need to power-cycle their equipment to reconnect to the Internet.
↧
Customers in North Haven, SA offline
Services: Home DSL, Business DSL, SOHO DSL, Wireless DSL
Areas: SA
Start: Thu Jan 19 18:29:00 2017
End: TBA
Broadband customers in the North Haven, SA area may be disconnected and unable to reconnect to the Internet. Affected customers will be unable to access web sites and check email. Please be aware Nodephone customers may be unable to place or receive calls. Our network partner is investigating and there is no ETR yet.
↧
Planned Maintenance - SA - Mount Gambier and Murray Bridge
Services: Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL, Wireless DSL, NodePhone
Areas: SA
Start: Wed Feb 1 23:59:00 2017
End: Thu Feb 2 05:00:00 2017
Due to planned maintenance, customers in the areas of Mount Gambier, SA will be disconnected and be unable to reconnect to the Internet.
Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
↧
↧
Reduced Domestic Capacity
Services: NodePhone, Home DSL, FTTH Broadband, Business DSL, SOHO DSL, Wireless DSL, Internode Business Connect, Colo, NBN
Areas: AU
Start: Fri Jan 27 10:42:00 2017
End: TBA
Customers may experienced higher than usual latency & packet loss. This may cause slower than usual browsing speeds and may impact online gaming/streaming.
A fault has been lodged to our Network Partner.
More updates will be provided when available.
↧
Customers disconnected in Port Lincoln - SA
Services: Business DSL, Home DSL
Areas: SA
Start: Thu Jan 26 14:00:00 2017
End: Sat Jan 28 14:23:00 2017
On-net ADSL customers may be disconnected from and unable to reconnect to the internet in Port Lincoln in South Australia intermittently.
Affected customers will be unable to access websites and check email. Please be aware Nodephone customers may be unable to place or receive calls.
Remote hands have been booked to attend the site to investigate. Updates will be provided when available.
↧
Planned Maintenance - SA - Meningie
Services: Business DSL, Wireless DSL, Home DSL
Areas: SA
Start: Tue Feb 21 08:00:00 2017
End: Tue Feb 21 20:00:00 2017
Our network partner will be performing planned maintenance. On-net ADSL and Wireless DSL customers in Meningie may be disconnected from the internet during this period.
↧
Some Calls to 13 66 33 Intermittently Failing
Services: Agile Voice, NodePhone, Telephony - NodeLine
Areas: AU
Start: Thu Feb 16 09:27:00 2017
End: Thu Feb 16 10:00:00 2017
Some customers may experience intermittent inbound call issues. Affected customers may receive an error message when attempting to call Customer Support.
Our Voice engineers are currently investigating.
UPDATE 16/02/2017 10.00 ACDT:
This issue has now been resolved. Customers will no longer be receiving an error when calling or call center.
↧
↧
Customers unable to call Telstra services in Bunbury (WA)
Services: NodePhone, FibrePhone
Areas: AU
Start: Tue Feb 14 16:01:00 2017
End: TBA
Customers may be unable to make calls to Telstra services in the Bunbury (WA) area. Active calls between Internode customers and Telstra services in the Bunbury area may also be disconnected. Engineers are working to restore services as soon as possible.
↧
Planned Maintenance - SA - Off-net ADSL
Services: Home DSL, Business DSL
Areas: SA
Start: Thu Feb 23 23:00:00 2017
End: Fri Feb 24 06:00:00 2017
Our network partner will be performing planned maintenance. Optus based off-net ADSL customers in South Australia may be disconnected from the internet during this period.
↧
Planned Maintenance - SA - Modbury, Paradise and North Adelaide
Services: Home DSL, Business DSL
Areas: SA
Start: Tue Feb 28 04:00:00 2017
End: Tue Feb 28 06:00:00 2017
Internode engineers will be performing planned maintenance. On-net ADSL customers in Modbury, Paradise and North Adelaide may be disconnected from the internet for up to 5 minutes during this period.
↧
