Services: Home DSL, Business DSL, SOHO DSL
Areas: SA
Start: Wed Nov 4 19:00:00 2015
End: Thu Nov 5 00:01:00 2015
Some broadband customers in Reynella, SA may be disconnected from and unable to reconnect to the internet. Affected customers will be unable to access websites and check email. Please be aware that Netphone customers may be unable to place or receive calls.
No ETR at this stage, we have lodge a fault with our network partner.
UPDATE: 04/11/2015 19:30 ACDT:
This is due to an issue with a backhaul link. This has been raised to our network partner who is currently investigating the root cause. We are working closely with them towards restoration.
UPDATE: 04/11/2015 19:35 ACDT:
Our network partner is investigating, No ETR at this stage and updates will be provided as they come to hand.
UPDATE: 05/11/2015 00:01 ACDT:
Services to the Reynella Exchange have now been restored, some customers may need to powercycle their equipment to reconnect to internet.
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