Services: Home DSL, Business DSL, SOHO DSL, Internode Business Connect
Areas: AU
Start: Sat Jun 8 15:03:00 2013
End: Sat Jun 8 21:50:00 2013
Due to a technical issue, some customers may be experiencing issues with authentication. Internode Engineers are aware of this issue, and are working to resolve this issue as soon as possible. More information will be provided in the next scheduled update on 08/06/2013 before 17:00 ACST.
UPDATE 16:58 ACST
Technicians continue to investigate this issue with no ETR currently available. Further information will be provided in the next scheduled update on 08/06/2013 before 20:00 ACST.
UPDATE 19:52 ACST
Technicians continue to investigate this issue with no ETR currently available. Further information will be provided in the next scheduled update on 09/06/2013 before 10:00 ACST.
UPDATE 21:50 ACST
This issue is now resolved. Residential and Business Customers who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
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