Services: Wireless DSL, Webmail, SMTP, POP3, IMAP
Areas: SA
Start: Sat Jul 19 05:15:00 2014
End: TBA
Due to an unscheduled outage, customers in the area of Coorong in South Australia, will be having issues with authentication and connecting to the internet. There is no ETA at this stage, technicians are treating this issue as a priority and are working towards resolution. Further updates will be posted as more information comes to hand.
UPDATE: 21/07/2014 10:27 ACST:
Technicians have confirmed that there is a fault condition impacting Canopy Wireless DSL services in Field, South Australia. Technicians are scheduled to attend the site, on the 22/07/2014, to further investigate this issue. Further information will be provided before the 23/07/2014 10:00 ACST.
UPDATE: 23/07/2014 10:26 ACST:
Technicians are currently on-site, and further investigation is taking place. More information will be provided before 23/07/2014 16:00 ACST.
UPDATE: 23/07/2014 15:14 ACST:
Services are now restored. Technicians are continuing to monitor. More information will be provided before 24/07/2014 12:00 ACST.
UPDATE: 24/07/2014 12:18 ACST:
Services are currently offline. Replacement hardware is being sourced, and no ETR is available at this time. More information will be provided before 25/07/2014 17:00 ACST.
UPDATE: 25/07/2014 14:44 ACST:
Canopy Wireless DSL services in Field are experiencing ongoing connection disruptions. Technicians are sourcing replacement hardware with no ETR currently available. Further information will be provided before 28/07/2014 12:00 ACST.
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