Services: NBN
Areas: SA
Start: Thu May 14 08:59:00 2020
End: Thu May 14 13:09:00 2020
We have been advised of current problems affecting NBN services in Prospect, SA. Customers may be having issues with authentication and/or dataflow. There is no ETA at this stage, NBN is investigating this issue with proirity. Further updates will be posted as more information comes to hand.
Updates
14/May/20 10:59 AM - NBN has investigated and found no issue in their network. Our technician has been dispatched to investigate further. Further updates will be posted as more information comes to hand.
14/May/20 11:39 AM - Our technician is now onsite investigating the issue. Further updates will be posted as more information comes to hand.
14/May/20 12:17 PM - Our technician has isolated the fault to the NBN network. The fault has been escalated back to NBN to investigate urgently. Further updates will be posted as more information comes to hand.
14/May/20 1:25 PM - Our technician worked with Engineering to fix a patching issue onsite to restore services.
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