Services: Home DSL, Business DSL, SOHO DSL, Internode Business Connect
Areas: SA
Start: Mon Nov 18 15:14:00 2013
End: Tue Nov 19 12:14:00 2013
We are currently investigating an issue that is causing instability for a small subset of ADSL services on the Osborne exchange. No ETR is currently available. More information will be provided in the next scheduled update on 19/11/2013 before 12:00 ACDT.
UPDATE: 19/11/2013 11:40 ACDT:
Technicians will be attending the Osborne exchange today, 19/11/2013, to investigate further. More information will be provided in the next scheduled update on 19/11/2013 before 17:00 ACDT.
UPDATE: 19/11/2013 12:42 ACDT:
Technicians have resolved the fault condition on the Osborne exchange by replacing faulty equipment. Residential and Business Customers who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
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